Specialty Sales & Customer Care Manager - Premium Coffee & Tea Brand

The Coffee Bean & Tea Leaf · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
We are seeking a dynamic and experienced Specialty Sales & Customer Care Manager to join our team at The Coffee Bean & Tea Leaf in Canggu, Bali. This role is perfect for someone who is passionate about premium coffee and tea and has a strong background in sales and customer service. You will be responsible for driving sales growth, enhancing customer satisfaction, and ensuring our brand's exceptional quality is consistently delivered.

📋 Tanggung Jawab Pekerjaan

Develop and implement sales strategies to increase revenue and market share.,Build and maintain strong relationships with key clients and partners.,Provide exceptional customer service to ensure customer satisfaction and loyalty.,Train and mentor sales and customer care teams to ensure high performance standards.,Monitor sales performance and provide regular reports to management.,Identify and address customer complaints to prevent recurrence and improve satisfaction.,Stay up-to-date with industry trends and best practices in coffee and tea sales.,Represent the company at trade shows, events, and other promotional activities.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Marketing, or a related field.,Minimum of 5 years of experience in sales and customer service, preferably in the coffee or tea industry.,Proven track record of achieving sales targets and driving revenue growth.,Excellent communication and interpersonal skills.,Strong leadership and team management abilities.,Proficiency in using sales and customer relationship management software.,Knowledge of local market trends and customer preferences in Bali.,Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

Sales strategy developmentCustomer relationship managementTeam leadership and trainingPerformance monitoring and reportingConflict resolutionEvent planning and managementIndustry knowledge in coffee and teaSoftware proficiency (e.g.CRMsales tools)
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait