Assistant Manager, eCommerce (Website & CRM) - Drive Digital Growth in Bali

Join Beacon Mart as an Assistant Manager, eCommerce (Website & CRM) and take the lead in driving our direct-to-consumer (D2C) growth in Bali’s thriving digital landscape. This is a unique opportunity to shape our eCommerce strategy, optimize customer journeys, and maximize sales through our online platforms. Based in Bali, you’ll work closely with our team of digital experts to enhance our website and CRM systems, ensuring seamless customer experiences and data-driven decisions.

As an Assistant Manager, you’ll be responsible for managing our eCommerce operations, analyzing sales data, and implementing strategies to boost online sales. You’ll work with tools like Shopify, Google Analytics, and HubSpot to track performance, optimize the customer journey, and improve conversion rates. This role is perfect for someone passionate about eCommerce and looking to make a real impact in Bali’s dynamic retail market.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our eCommerce platforms, including our Shopify store and CRM systems like HubSpot.
• Analyze sales data and customer behavior using tools like Google Analytics and Shopify Reports to identify trends and opportunities.
• Develop and implement eCommerce strategies to increase online sales and customer engagement.
• Collaborate with the marketing team to create and execute digital campaigns that drive traffic and conversions.
• Ensure seamless customer experiences by troubleshooting and resolving issues on our website and CRM systems.
• Monitor and report on key performance indicators (KPIs) to track the success of our eCommerce initiatives.
• Stay updated with the latest eCommerce trends and best practices to continuously improve our online presence.
• Lead a team of eCommerce specialists, providing guidance and support to achieve our sales targets.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• 3-5 years of experience in eCommerce, digital marketing, or a related field, with a proven track record of driving online sales growth.
• Strong knowledge of eCommerce platforms like Shopify, WooCommerce, or Magento.
• Experience with CRM systems such as HubSpot, Salesforce, or Zoho.
• Proficiency in data analysis tools like Google Analytics, Google Data Studio, or Tableau.
• Excellent communication and leadership skills, with the ability to work collaboratively in a fast-paced environment.
• Fluency in English and Bahasa Indonesia.
• Certification in digital marketing or eCommerce is a plus.

🛠️ Keahlian

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